Shipping policy
Bloomvora Email: bloomvora@bloomvora.com | Phone: (917) 719-1517
1. Order Processing
Orders are processed within 1–7 business days (Monday–Friday, excluding U.S. federal holidays) after payment is confirmed. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
We do not ship on weekends or public holidays. During peak periods (holidays, sales events), processing times may be slightly extended. Custom products may have longer processing time than stated to allow time for accurate fulfillment.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your delivery address, order weight, and selected shipping method. Estimated delivery times are displayed at checkout and are provided by the carrier — they are estimates only and are not guaranteed.
3. Domestic Shipping (United States)
We ship to all 50 U.S. states, including Alaska and Hawaii. Standard and expedited shipping options are available at checkout.
4. International Shipping
We ship to select international destinations. Available countries and shipping rates are displayed at checkout. International customers are responsible for any customs duties, import taxes, or fees imposed by their country's customs authority. Bloomvora is not responsible for delays caused by customs processing.
Note: If you are located in the European Union, you have the right to cancel your order within 14 days of receipt under the EU Consumer Rights Directive.
5. Shipping Carriers
We partner with major carriers including USPS, UPS, FedEx, and DHL (where applicable). Carrier selection is based on your location and chosen shipping method.
6. Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number. You can use this number to track your shipment directly on the carrier's website.
7. Delays & Lost Packages
Bloomvora is not liable for shipping delays caused by carriers, weather events, customs processing, or other circumstances outside our control. Once an order is transferred to the carrier, risk of loss passes to the customer.
If your package appears lost or significantly delayed, please contact us at bloomvora@bloomvora.com and we will work with the carrier to investigate.
8. Damaged or Incorrect Items
Please inspect your order upon receipt. If your item arrives damaged, defective, or incorrect, contact us immediately at bloomvora@bloomvora.com with your order number and photos of the issue. We will make it right.
9. Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout. Bloomvora is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately — we will do our best to correct it before dispatch.
10. Returns & Refunds
For information on returns, please refer to our Refund Policy. We offer free return shipping on clothing, footwear, and defective/incorrect items.
11. Contact Us
For any shipping-related questions, reach us at:
- Email: bloomvora@bloomvora.com